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Welcome to the Instructional Services!

Because our student workers are unavailable to maintain the daily functions of the Instructional Services, we are temporarily closed.  If you need to reach out to the center about equipment needs or equipment that you currently have, please email with any questions or concerns.  We apologize for the inconvenience but wish to ensure the safety of our staff and our customers through this unusual time.

The David T. and Jane O. Bailey Instructional Services offers a wide variety of services and instructional equipment to faculty, staff, and students at the University of Tennessee, Knoxville. We pledge to provide you with prompt, courteous, and professional assistance for all your media and presentation needs.

Spring and Fall Semesters

  • Monday, Wednesday, and Thursday: 8 a.m.–4:30 p.m.
  • Tuesday: 8 a.m.–6 p.m.
  • Friday: 8 a.m.–3 p.m.

Summer Semester

  • Monday–Thursday: 8 a.m.–4:30 p.m.
  • Friday: 8 a.m.–noon

***Please note: Hours are subject to change. The ISC is closed for all campus holidays, study days, and class breaks between semesters.

Bonnie J. Maples, Administrative Coordinator III

Welcome to the Instructional Services Center! Having more than 30 years of experience, I enjoy my role as administrative coordinator and the opportunities to work with the students.  Along with these duties, I am the Assistant Director of Marketing and Communications, which includes managing websites for our college. But I couldn’t do it all without the help of my graduate teaching assistant and my many UT student assistants! Please don’t hesitate to contact me with any issues or concerns.